Privacy Policy
Information We Collect
We may collect several categories of personal data, depending on how you use the platform.
Identity and Contact Data
This may include name, email address, phone number, and other details provided during registration or communication.
Usage Data
Information about how you interact with the website, including pages viewed, session duration, and navigation patterns.
Device Data
Technical information such as IP address, browser type, operating system, and device identifiers.
Transaction Data
If applicable, details related to payments, deposits, withdrawals, or other financial interactions.
Support Communications
Records of inquiries, feedback, or support requests submitted through email or contact forms.
Legal Basis for Processing
We may process personal data based on:
- Contractual necessity (to provide services)
- Legitimate interests (to improve and secure the platform)
- User consent (for optional features or communications)
- Legal obligations under applicable Canadian laws
How We Use Your Information
Your data may be used to:
- Create and manage user accounts
- Provide and maintain platform functionality
- Monitor security and prevent misuse
- Analyze usage trends and improve services
- Respond to support requests
- Send communications based on your preferences
Data Retention
We retain personal data only as long as necessary for operational, legal, or security purposes. Retention periods may vary depending on the type of data and applicable requirements.
Data Sharing
We may share data with trusted service providers who support hosting, analytics, payment processing, or customer service. These parties are required to handle data responsibly and only for specified purposes.
International Transfers
Your data may be transferred outside Canada where service providers operate. In such cases, reasonable safeguards are applied to protect personal information.
Data Security
We implement appropriate technical and organizational measures to protect personal data. However, no system can guarantee absolute security.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion where appropriate
- Object to certain processing activities
- Request data portability where applicable
Contact for Privacy Requests
If you have questions or wish to exercise your rights, you may contact:
Email: [email protected]
Updates to This Policy
We may revise this Privacy Policy periodically. Updated versions will be published on this page with changes reflected accordingly.